Temporarily Out of Stock / Backordered Items
If an item you have selected is temporarily out of stock you will be notified via e-mail and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a backordered item, please contact us at firstname.lastname@example.org and we will be happy to assist you.
Shipping Methods and Costs
You may select from three shipping methods: Ground, 2nd Day or Overnight Service. Shipping & Handling charges will automatically be added to your total at check out.
NOTE: Most orders are shipped within seven to ten business days from the date of receipt. Orders with Priority shipping (Overnight or 2nd Day service) will be handled in an expedited manner. We will try to comply with requests for expedited delivery. If you require expedited delivery, please notify us via our e-mail address listed below. Business days are Monday-Friday, excluding federal holidays within the United States.
Shipping Rules and Restrictions
• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• All orders with Priority shipping require a signature upon delivery.
• Priority shipping methods (Overnight or 2nd Day service) are not available for shipments to APO / FPO P.O. Boxes, U.S. Territories, or certain locations in Alaska. Please e-mail us at email@example.com if you have any questions.
Shipping to Alaska, Hawaii, or U.S. Territories
Stephka accepts orders being shipped to Alaska, Hawaii and the U.S. Territories Puerto Rico, Guam, and U.S. Virgin Islands. Priority shipping methods (Overnight or 2nd Day service) are not available for shipments to U.S. Territories or certain locations in Alaska. If you have any questions concerning the shipment of your order, please contact firstname.lastname@example.org.
Shipping to a P.O. Box or Military APO/FPO Addresses
Most items can be shipped to a P.O. Box or Military APO/FPO Addresses, but some restrictions apply. Items that are sent to P.O. Boxes or Military APO/FPO Addresses must be shipped via the United States Postal Service and cannot be shipped via 2nd Day or Overnight Priority service.
Stephka's Collection LLC
3708 Lily Street
Oakland, CA 94619